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Privacy Policy

This Privacy Policy describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Policy periodically as we may update it from time to time. This policy was last updated on February 27, 2014.

What kind of information does LIJA collect?

We collect information, such as your name, e-mail and postal addresses, phone and credit card numbers when you place an order online, by phone, participate in a contest, promotion or survey. We maintain a record of your product interests, purchases and may also acquire information from our joint marketing partners, unrelated third parties or affiliates.

How does LIJA use my information?

When you place an order or make a purchase from, we use your personal information to process your order, send an email order confirmation and contact you if we have further questions. When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, contests, and promotions. If you participate in a contest or promotion (online, over the phone or at a retail store), we may use your personal information to send you e-mails, postal mail, or telephone (including text messages) regarding our products, services, contests and promotions. You have the choice to not receive marketing information or calls. In addition, we may use information about you and your product interests and purchases from us and our affiliates to help us improve our website design and improve your shopping experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.

To serve you better, we may combine information you give us and information about your product interests and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We may use that combined information to enhance and personalize your shopping experience and to communicate with you in accordance with this policy.

Does LIJA share the information it receives about me?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that LIJA or substantially all of its assets are acquired, customer information will be transferred.

Protection of and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

How do I access my information? How do I change or delete my information?

You can review, change or delete certain personal information related to your use of our online sites (i.e. name and contact information). To access your information online, simply click "Account" at the top of any page, sign in when prompted to do so, and you'll be able to edit your personal information.

How do I exercise my choices about receiving promotional communications?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, or you would not like to receive email that notifies you of upcoming events, offers and sales, simply click the unsubscribe link provided at the bottom of every email we send. Please note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.

How do I know my information is secure?

Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.

Changes To This Privacy Policy Statement

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If there is a material change in the manner we use data that we collect, we will update this Privacy Statement to reflect these changes. You should check our website periodically for more information on how we use the data we collect.

What about links to other websites and services?

The website may contain links to other sites. LIJA does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. LIJA is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

How Do I Unsubscribe from LIJA Emails?

If for any reason you would like to be taken off the email list that notifies you of upcoming events, offers and sales, simply click the "unsubscribe" link provided at the bottom of every email we send.

Contact Us

Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.

Please note: When you contact us, please provide your name and address exactly as it appears on the correspondence you have received from us.


Postal Mail

Customer Service Department
#110-21320 Gordon Way
Richmond, BC
V6W 1J8 Canada


+1.604.270.6060 (8:00am to 4:30pm PST)
+1.888.263.1191 (toll free in North America)