Creating an Account
If you are new to LIJA Online, you will be required to create a user account.
From the homepage, just click on SHOP LIJA.
Once you create a LIJA account, you’ll be able to start shopping!
You’ll be able to browse, shop and if necessary, place items to your
shopping cart for purchase at a later time (placing items to your
shopping cart for purchase at a later time does not guarantee
availability).
We’ll keep your information on hand so you
can quickly check out your items without having to re-enter all your
information everytime you shop LIJA. All you have to do is log in with
your username and password.
Ordering and Tracking
When
you're done shopping, click "Checkout" to place your order. All of the
items in your shopping cart appear in your order during checkout. If you
don't want to order all of the items, simply edit your shopping cart
before proceeding to checkout.
When you enter your credit
card information and click "Submit Order" on the final review page,
you'll receive an order confirmation number. You will immediately
receive an e-mail confirming that your order has been received. We will
send you another e-mail to notify you when your order has been
processed and shipped and that we've charged your credit card.
Modify or Cancel Order
Due
to our efforts to ensure that you receive your order as quickly and
accurately as possible, we are unable to cancel or make changes to your
order after you have placed it with us. If you did not receive an
Order Confirmation e-mail or Shipping Confirmation, please contact
us immediately for assistance at 604.270.6060 or customerservice@lijastyle.com.
If
you are not completely satisfied with your purchase, LIJA is pleased to
offer the highest standard of customer service. Unless otherwise
specified, all unworn merchandise may be exchanged or returned in its
original package within 10 days from receipt of goods.
Refunds
will only be made in the manner in which the payment was made unless
otherwise specified. Original shipping and duty charges are
non-refundable and you are responsible for the return shipping and duty
charges. LIJA DOES NOT ACCEPT C.O.D.
See the Returns section of our site for more details.